Terms and Conditions

Refund Policy For Consulting Services

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In an unfortunate scenario, where the refund of the amount is claimed, nonions strict Refund Policy is given as below.

• nonions are services-based consulting services and are fully eligible to be compensated against their time, experience, expertise, advisory, consulting, and services. Any amount earned in its scope of services is not refundable unless expressly declared.

• A number of revisions are available in our services contract. So, chances are very limited but if still a chance to refund the amount then a written request will be required along with the reasons.

Management Fee and Consulting Fee is treated as advance payment and considered as earned against the time and services of the Consultant, except the termination of the agreement for cause where;

• If the premature termination is happening prior to rendering the full services, then a fair calculation will be made as per professional services rate along with any reimbursements and the portion of the unearned amount will be refunded to the Client.

• If the full scope of services is completed, the Client might not be eligible for any refund.

• Any third-party payments including but not limited to investment amount, govt. / authority fee, third party payment, attorney fee, vendor payment is out of the scope of responsibility of nonions and any refund is subject to their independent policy without any prejudice of nonions.

• A full refund will be issued in case of a technical error such as double charging or any other cases where nonions are responsible.

• A refund claim is acceptable in case of the inability or incompetency of service execution and in which case, a fair calculation of compensation against the time and efforts must be evaluated.

• Refund will be issued through the Original Mode of Payment or via Bank Transfer or Check where it is not possible to refund via the original mode of payment.

• Any success fee, referral fee, brokerage fee, commission, or repatriation once earned is not refundable.

• In any particular service request, the refund policy stated and described in its service contract is considered as an annex to this refund policy and is enforceable.

• Any refund request should be made in a written email/letter form stating the exact reason for the Refund claim which will immediately lead to suspension or termination of services.

• Any refunds requested due to a customer error will be subject to be charged, once approved.

• Any refund once approved, will be processed within 15-20 working days.